Family Care Quest

Our Privacy Policy

Our strict approach for safety is that no patient information is shared except public-domain content from major medical foundations (e.g., National Kidney Foundation publications, or similar reputable sources).

We keep all doctor videos, blogs, newsletters, and other formats as general education only (no individualized health details, no references to specific patients' cases, conditions, treatments, or identifiers).

Key Safeguards Enforced To Maintain This Compliance

 

Content Guidelines:

-General and preventive education are published.

-We never reference specific patients.

-We do not offer personalized advice.

 

Doctor Videos and Physician Involvement:

-Physicians can appear in general educational videos without triggering HIPAA, as long as no PHI is discussed or shown.

-General education only, doctors recommending general tips is fine and is not tied to a specific patient, and is generic/subject-focused.

 

Emails and Newsletters:

-Educational newsletters about general topics do not promote specific products/services for purchase or use PHI.

-Always include clear unsubscribe/opt-out.

-All marketing publications are for educational purposes, advertised as purely educational, no plan-specific sales pitches, and accompanied by clear disclaimers.

-TCPA compliance is adhered to with calls/texts having prior express written consent.

 

Site and Traffic:

-Feeds and RSS widgets are purely educational with no PHI. for general compliance.

-No collection or storage of PHI occurs on this website. Opt-ins for lists are basic (name, email, and consent for educational updates.